Thursday 14 May 2009

Dell Security Device and Task Status encountered an error or problem

"Dell Security Device and Task Status has encountered a problem and needs to close"
Had this error come up after loading up a brand new Dell E4300 laptop up for the second time. Choosing "Send Error Report" or "Don't Send" didn't help as it just kept popping up.
Nothing showed up on Google, so I tried to look further into it myself. Not being able to make sense of any of the error report, I decided to take a guess and uninstall the "Dell Security Device Manager" in "Add/Remove Programs" ("Programs & Features" in Vista). Make sure that you don't have "Secure Logon" enabled though - you'll get a message mentioning this before uninstalling the application anyway. Basically if this feature is enabled and you remove the software, you could prevent yourself from being able to use the laptop at all!
You can check yourself by opening the "Dell ControlPoint Connection Manager" then going to "Security" and "Security Manager" and then making sure "Secure Logon" is unticked.
After removing the software, reboot your computer and the error should be gone. No thanks to Dell.

1 comment:

  1. Do you use your pc for home use only or do you have any upper programs for work?

    Thanks mate,

    Marcelo

    ReplyDelete