Personally I've moved on from iPhones (HTC & Android ftw), but I and a lot of people I know have experienced the issue when plugging in their iPhone to their Windows PC that they get a "Device driver not installed" message come up. Now this isn't too much of a problem as iTunes still sees the phone and you can still sync it etc as normal.
However, this annoying error becomes a problem if you want to grab photos off the iPhone and put them on your computer.(there's no option in iTunes to do this, you can only sync photos from computer to iPhone)
I found the method below on the Microsoft Technet website and it works a treat.
Basically the reason for this error is Windows chooses the wrong driver to use the iPhone, it chooses the MTB USB driver instead of the iPhone driver. But anyway, you probably don't care about the cause you just want a fix - so read on!
Basically the reason for this error is Windows chooses the wrong driver to use the iPhone, it chooses the MTB USB driver instead of the iPhone driver. But anyway, you probably don't care about the cause you just want a fix - so read on!
Before doing the below, I seriously recommend backing up your registry as editing the registry can be dangerous and cause all sorts of problems if you do something you shouldn't.
- Firstly, go to the Start menu and click "Run". Type "regedit". The registry editor should open. Click File, then choose Export and type "Registry backup" followed by the day's date so you remember what it is.
- Click Export and let it export the file.
- Once the registry is exported (and therefore backed up), browse to: hkeylocalmachine > system > current control set > control > class
- Find “{EEC5AD98-8080-425F-922A-DABF3DE3F69A}” down the left hand side and click on it.
- Under the list on the right hand side-, find "UpperFilters"
- Right-Click UpperFilters and click delete
- Close the registry editor, unplug your iPhone and restart your PC.
- Once your computer has restarted and everything has loaded, plug your phone back in.
- Click Export and let it export the file.
- Once the registry is exported (and therefore backed up), browse to: hkeylocalmachine > system > current control set > control > class
- Find “{EEC5AD98-8080-425F-922A-DABF3DE3F69A}” down the left hand side and click on it.
- Under the list on the right hand side-, find "UpperFilters"
- Right-Click UpperFilters and click delete
- Close the registry editor, unplug your iPhone and restart your PC.
- Once your computer has restarted and everything has loaded, plug your phone back in.
You should now get a box pop-up asking what you want to do! Choose the option to browse files on the device and navigate through to the DCIM folder and all your photos are there ready to copy!
